📦 When will my order be shipped?

Orders are usually shipped within 3 working days after successful payment confirmation.

🚚 Which courier do you use?

We ship orders through trusted domestic courier partners or India Post (Speed Post).

❌ Can I cancel my order?

Yes — orders can be cancelled only before dispatch. Once the order has been dispatched, cancellation is not possible.

💄 Do you accept returns or refunds?

No. Due to hygiene and safety reasons, we do not accept returns or refunds on cosmetic products.

⚠️ What if I receive a defective product?

In rare cases of manufacturing defects, please contact us within 3 days of delivery with clear photos or videos. All such requests are reviewed on a case-by-case basis, and our decision will be final and binding.

📦 What if my product is damaged during delivery?

• Do not accept the delivery
• Contact our customer care immediately

Damage reported after accepting delivery may not be eligible for replacement.

💸 Are shipping charges refundable?

No. Shipping charges are non-refundable under all circumstances.

🏠 What if I entered the wrong address?

Please ensure your address details are accurate while placing the order. We are not responsible for delivery failure due to incorrect address information.